Promptly Contact Information

1. General Inquiries

For general business inquiries, partnerships, legal matters, or media requests:

For technical support, account issues, billing assistance, or platform-related questions:

We aim to respond to inquiries within a reasonable timeframe; however, response times are not guaranteed.

To report:

• Security vulnerabilities; • Abuse; • Policy violations; • Unauthorized activity; • Intellectual property concerns;

please contact:

Legal requests or formal notices may be submitted electronically to: